Daruk Lulla
Business Development & Operations Specialist
About Me
I’m passionate about helping businesses grow through strategic business development and streamlined operations. With a background in Mechanical Engineering and a Master’s in Management from the University of Birmingham, I bring a unique blend of technical expertise and business insight. My experience spans retail, real estate, and corporate environments, where I’ve consistently improved operational efficiency, expanded vendor networks, and enhanced customer satisfaction. I’m seeking opportunities to drive sustainable growth and operational excellence.
Education
University of Birmingham
Master of Science (M.Sc.) in Management
Courses: Digital Business & Business Analytics, Organisational Behaviour & Leadership, Sustainable Business Practices, Crisis ManagementRamaiah Institute of Technology
Bachelor of Engineering (B.E.) in Mechanical Engineering
Key Areas: Engineering Operations, Economics, Dynamics of Machines, Turbo Machines
Experience
Classic Trades Pvt Ltd
Store Operations Associate | Nov 2021 – Jul 2023
Managed inventory and logistics across two retail stores, optimizing supply chains and reducing stockouts by 15%. My efforts in demand forecasting led to a 12% sales increase during peak seasons, with a 15% boost in customer satisfaction for bespoke tailoring orders.
Strata Prop
Business Development Intern | Nov 2020 – Feb 2021
Built a vendor network from scratch, onboarding over 500 partners and achieving a 30% conversion rate for new business. My role included event logistics and creating communication strategies that improved partner onboarding.
AIESEC
Operations & Business Development Lead | Feb 2019 – Jan 2020
Led the end-to-end process of placing international interns, improving efficiency by 38% and reducing delays by 20%. Collaborated across teams to align corporate demand with intern supply, boosting client satisfaction by 25%.
Skills and Certifications
Skills
Data Analysis, Inventory Management, Vendor Management, Process Improvement, CRM Systems, Client Relationship Management
Certifications
Operations Analytics, Excel Essential Training, HubSpot Sales Software, Tableau, Introduction to Corporate Finance
Contact
Feel free to contact me on the links below!